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Returns

How do I return an item?

You may return any product, with the exception of sale or discounted items, within 14 days of purchase. Items must be returned unworn, unaltered and unwashed. All original packaging and labelling must be returned also. Sale items may not be returned or exchanged unless they are faulty so please do choose carefully and we can’t accept returns through any of our physical Huffer stores – just here at our online HQ. Shipping and handling charges are not refunded unless the original item was incorrect or faulty.

To return an item, make a note on the invoice included with your shipment and pop it in the parcel back to us. Make sure you really secure the parcel by using loads of tape as you are responsible for it until it reaches us. We also  suggest you select an insured shipping or postage method. Although we are super kind people Huffer does not accept responsibility for packages we do not ship ourselves so check and check again. All return shipping costs are to be paid by the you (the customer)  so choose carefully!. Send your package to:

Huffer Direct Ltd.
ATTN: Online Returns
14 Customs Street
CBD, Auckland 

Attn: Online Returns